Marketing leadership · Growth systems · Brand building

I build marketing that moves people—and businesses.

For more than 20 years, I’ve helped education, SaaS, media, and family-focused organizations turn complicated growth problems into clear stories, stronger systems, and measurable results.

A collaborative marketing strategy session with journey maps and performance charts
People. Products. Progress.Building the system behind sustainable growth.
Based in Roanoke, Virginia · Available for leadership and consulting opportunities
300%Conversion increase
150+Locations supported
20,000+Annual leads managed
200%Traffic increase
Josh Eagan with his wife Andrea and their two children in Paris
My wife Andrea and our two kids—the people behind everything I do.

I’ve always believed the best marketing starts with understanding people.

I grew up in New Jersey and studied at Temple University before earning my MBA from Liberty University. Over the last 20-plus years, I’ve built brands, marketing teams, customer journeys, and growth systems across education, SaaS, media, and family-focused businesses.

I’m a builder at heart. I can set the direction in the leadership meeting, then work alongside the team to sharpen the message, rebuild the journey, launch the campaign, and make sure the numbers tell us what to do next.

My wife, Andrea, and I are high school sweethearts. We now have two kids in college, which is both hard to believe and a constant reminder of how quickly the decisions families make become the lives they build. That perspective has shaped my career and the way I approach marketing: listen carefully, solve the real problem, and never lose sight of the people on the other side of the work.

New Jersey rootsTemple UniversityMBA · Liberty UniversityRoanoke, Virginia

Brand systems brought to life.

Identity work, local campaigns, and enrollment creative designed to make every school distinctive—and every message actionable.

Bedrock Academy
Castle Hill Academy
Keystone Kids Academy
Jubilee Childcare
Abacus Learning Center open house campaign flyer
Enrollment campaignCommunity Open HouseCampaign concept · offer · creative direction
Bedrock Academy referral and open house campaign flyer
Referral activationOpen House + Referral OfferLocal strategy · parent messaging · creative

Built a trusted family media brand from the ground up.

Roanoke Valley Family became the region’s leading parenting resource—combining editorial content, advertising partnerships, digital media, and six annual events that connected more than 10,000 parents and children.

$1M+in annual revenue
Growing Up in the Valley magazine cover, April 2014
Growing Up in the Valley · 2014
Roanoke Valley Family magazine cover, September 2021
Roanoke Valley Family · 2021

Strategy only matters when people can use it.

I build the systems behind the marketing—from brand standards and localized campaigns to admissions training, CRM workflows, and the processes that help teams turn inquiries into enrollments.

Brand governance

One brand system. Clear enough for every team to use.

Created the identity standards, voice, visual language, photography direction, and practical templates needed to keep a growing multi-location education organization consistent.

Brand strategy · Voice + tone · Visual standards · Rollout tools
Milestone Education brand guide coverMilestone Education color paletteMilestone Education photography standards
Admissions enablement

Turned the customer journey into a repeatable team system.

Built a practical training workbook around a seven-phase admissions process, then connected the frontline conversation to lead routing, tour scheduling, and CRM follow-up.

Journey design · Training · Sales enablement · CRM workflow
Customer Connected Admissions training guide coverSeven phases of Customer Connected AdmissionsNew customer call flow from lead entry through follow-up
Scalable local campaigns

Built campaigns that scale without losing the local story.

Developed adaptable creative systems that gave distinct school brands a shared campaign structure—while preserving the offers, locations, and next steps families needed.

Campaign strategy · Messaging · Multi-brand creative · Local response paths
Milestone Education child care tax credit campaign flyerAbacus Learning Center localized child care tax credit campaign flyer
FrontNow Enrolling direct mail postcard featuring three St. Augustine child care brands
BackReverse of the enrollment postcard with family benefits and location response paths
Direct mail

Made three school brands feel like one easy decision.

Created a market-wide enrollment campaign promoting Old City Academy, Castle Brook Academy, and Enchanted Forest Academy while giving families a clear path to the location that best fit their needs.

Campaign strategy · Messaging · Postcard design · Multi-brand coordination

Stories designed to educate—and connect.

From subject-matter webinars to scripted brand storytelling, I shape the idea, the message, and the production.

Growth is rarely one campaign.

It’s the result of the story, systems, and customer experience working together.

Customer journey

Turned more inquiries into enrollments.

Redesigned follow-up, automation, messaging, and the path from first inquiry to school tour.

20,000+annual inquiries supported
Demand creation

Created an event model families wanted to attend.

Discovery Days gave families a reason to visit, experience the schools, and take the next step.

500+enrollments generated
Media + community

Built the region’s leading parenting platform.

Grew a trusted local media brand through publishing, partnerships, advertising, and live family events.

10,000+event attendees
B2B SaaS

Clarified the offer and built the demand engine.

Developed positioning, lifecycle strategy, webinars, sales enablement, referral programs, and complementary-vendor partnerships.

Full funnelstrategy through execution

Marketing leadership. Whole-system thinking.

Brand positioningDemand generationCRM + lifecycleCustomer journeysContent + storytellingWeb + conversionLocal marketingTeam leadership

Have a growth problem worth solving?

I’m always open to a smart conversation about marketing leadership, consulting, or a business that needs a stronger path to growth.